Refund policy

You can request a full refund within 14 days of purchase.

Because reports are personalised and generated specifically for your relationship, we ask that refund requests come with a brief reason so we can improve. A reason is not required to get the refund.

If you upgraded from the Core report to the Full report, the refund window applies to your original purchase date, not the upgrade date.

Store products (conversation cards, the guide, the journal) follow the same 14 day window. Since these are downloadable, we may ask whether the file has already been opened, but this does not block the refund.

Refunds are processed back to your original payment method through our payment provider, typically within a few business days.

Repeated refund requests on the same account may be reviewed. Questions go to support@amivoix.com.